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🚚 Overview

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Capital Pinball provides delivery and shipping options for pinball machines, arcade machines, parts, and accessories. This policy explains how shipping works, what customers can expect, and how we handle transit‑related issues.

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🌏 Shipping Areas

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We currently offer delivery within Australia. For interstate or regional deliveries, additional arrangements may be required.

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📬 Delivery Options

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• Local delivery within Canberra and surrounding areas: Arranged directly with Capital Pinball.

• Interstate freight: Available through trusted third‑party carriers.

• Customer pickup: By appointment from our Mitchell location.

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🕒 Processing & Handling Times

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• Orders are processed as quickly as possible once payment is received.

• Delivery times vary depending on location, freight availability, and machine type.

• Customers will be notified of estimated delivery windows once booking is confirmed.

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📦 Packaging & Handling

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• Machines are wrapped and secured to minimise movement during transport.

• Additional protection may be used for long‑distance freight.

• Customers are responsible for safe access at the delivery location.

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💰 Shipping Costs

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• Local delivery fees are based on distance and machine size.

• Interstate freight costs are quoted individually due to weight and carrier variations.

• Pickup is free and can be arranged by appointment.

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⚠️ Damage During Transit

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• All machines are inspected before dispatch to ensure they leave in working condition.

• Customers must inspect items on arrival and report any visible damage immediately.

• Transit damage claims may need to be lodged with the freight provider, depending on the carrier used.

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🔄 Missed Deliveries & Redelivery

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• If no one is available to receive delivery, redelivery fees may apply.

• Customers must provide accurate delivery details to avoid delays.

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📞 Contact Us

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For shipping quotes, delivery questions, or assistance with freight arrangements, please contact Capital Pinball directly.